MISSED LESSONS AND MAKEUPS
ALL 8 WEEKS SESSION ARE ALLOWED TO MISS 2 LESSONS IN THE 8 WEEK SESSION
2 HOURS PRIOR - MISSING A SESSION- PLEASE CALL THE OFFICE TO REPORT YOUR ABSENCE OR NOTIFY US ONLINE BY EMAIL
FAILURE TO NOTIFY US WITHIN 2 HOURS PRIOR TO LESSON - THE LESSON WILL COUNT AND NO MAKEUP WILL BE ALLOWED.
FAIL TO SHOW UP TO A LESSON, THE LESSON WILL COUNT AND NO MAKEUP WILL BE ALLOWED.
IF YOU ARRIVE MORE THAN 10 MIN LATE TO LESSON THE LESSON WILL BE FORFEITED AND WILL COUNT AS A LESSON- NO RIDING WILL TAKE PLACE AND NO MAKEUP TOKENS. WE DESIGNATED HORSES TO YOUR SESSION SO ITS IMPORTNAT TO BE ONTIME - IF THERE IS A CIRCUMSTANCE PLS CALL OFFICE
ALL EXCUSED ABSENCES WILL RECEIVE A MAKEUP TOKEN ON THEIR ACCOUNT.
MAKEUP SESSION ARE NOT GUARANTEED TO BE A PRIVATE SESSION
ALL MAKEUPS WILL TAKE PLACE ON FRIDAYS UNLESS OTHER ARRANGEMENTS ARE MADE
ALL MAKEUPS MUST BE COMPLETED BEFORE YOU FINISH YOUR 8 WEEK PACKAGE THE MAKEUPS DO NOT TRANSFER TO NEW 8 WEEKS SESSIONS
IF TRILLION CANCELS LESSON DUE TO WEATHER OR YOUR LESSON FALLS ON A HOLIDAY THAT IS BLOCKED OUT - WE WILL PUT TOKENS ONTO YOUR ACCOUNT
IF WE ARE IN SESSION ON WEATHER DAYS AND YOU CHOOSE TO CANCEL THAT LESSON WILL COUNT AS ONE OF YOUR MISSED ALLOWED
Trillion Equestrian, Inc © Copyright. All Rights Reserved | Privacy Policy